New Zealand wide · Exclusive buyer's advocacy
Keystone Advocacy searches, appraises, and negotiates for you and only you, from your first open home to the day the deal goes unconditional.
Buying is a game the other side plays every single day. We make it a fair fight.
The agent at every open home is experienced, unemotional, and working for the seller. Most buyers walk in with none of those three things on their side. That's the actual gap. Not a lack of good intentions, just a lack of representation.
How it works
A 90-day exclusive engagement that takes you from "where do we even start" to keys in hand, with someone experienced doing the negotiating.
Budget, must-haves, deal-breakers, and the search area that actually fits your life, plus introductions to any relevant professionals, if required, so you're ready to move the moment the right property turns up.
On-market and off. Every shortlisted property comes with an honest appraisal of what it's really worth.
Unemotional and experienced, working every angle for the lowest fair price, the way the vendor's agent works the other side.
Our fee is earned the day your deal goes unconditional, and paid at settlement through your solicitor, not before.
Who you'll be working with
Andrew is originally from New Zealand and now lives in Auckland. He started out in residential real estate here, then moved into project sales in Australia, running campaigns across major residential developments worth more than $150 million combined. It was a career built entirely on the selling side. Then he stepped away from property for several years to build a retreat business, running retreats locally and internationally, and came back seeing the whole thing differently.
“Here's the honest version. I spent years selling property for the people on the other side of the deal, so I know how buyers get worked, because I did the working. Somewhere in the years I took off, building other businesses and figuring myself out, I lost my appetite for it.
I came back wanting to stand on the side that usually stands alone. That's buyers. My faith sits under all of it, and it really comes down to one old idea: treat people the way you'd want to be treated. Do that properly and they stay in your life, not because you chased them, but because you earned it. That's the business I want to build.”
Licensed real estate salesperson under the Real Estate Agents Act 2008. REA Licence No. 10079421 — verify on the public register.
Interactive · Takes two minutes
You're the buyer. Five real decisions stand between you and the keys. Tap the move you'd make at each one, then see the receipt: exactly what your choices cost.
Our promise
These are the promises we make you, and the law, structure, and fee logic that back every one of them from day one.
Every engagement operates under the Real Estate Agents Act 2008 and its Code of Conduct, with a legal duty to act in your interests. Not a promise we invented, a standard we're held to.
REAA 2008 · REA Licence No. 10079421By law we cannot collect a fee from both sides of the same transaction. If you ever want a property we're separately involved with, that deal is referred to a different licensee, in writing, before anything moves.
No divided loyalty · disclosed upfrontA modest engagement fee gets us started, credited in full against your final fee and never charged on top. Everything beyond it is earned only on a property you actually buy. If the ninety days pass with no purchase, nothing further is owed.
Fee on success · not on activityNothing changes hands early. The fee is settled at settlement through your own solicitor's trust account, timed to when your funds are genuinely in place, with a clear paper trail throughout.
Settlement · solicitor's trust accountAdvocacy done properly cannot be done at scale. We take on only a handful of buyers at a time, and when our books are full there is simply a waitlist, so whoever we are representing always gets real attention.
Exclusive · waitlist when fullOne published fee formula, shown in full before you commit, and a straight answer every time you ask. If something is uncertain we say so. You will never be steered, rushed, or hit with a cost you did not see coming.
One formula · plain answersOne last thing, because it matters to us: ten percent of the profit from this business goes straight to charity, given through the church. That is our own money, not part of your fee, and it is not a campaign with an end date. It is simply how the business is built, and it comes from the same conviction that has us working only for you.
Fees
One clean formula for both tiers, with no cliffs. You only ever pay a success fee on a property you actually buy, and the engagement fee is credited in full against it.
All fees quoted are exclusive of GST. GST is added on top at the prevailing rate, shown in the calculator so there's never a surprise at settlement.
Earned at unconditional, paid at settlement through your solicitor's trust account, timed for when your funds are actually in place. The success fee is only ever charged on a property you actually buy; if the ninety days pass without one, nothing further is charged unless you choose to carry on the search with us.
All figures shown are exclusive of GST unless marked otherwise; GST is added on top at the prevailing rate. The total fee is your full cost. The engagement fee is simply the part paid upfront, credited against it. Illustrative; exact terms in your agreement.
† Indicative, based on overseas buyer's-advocacy data (Real Estate Buyers Agents Association of Australia). Individual outcomes vary and savings are not guaranteed.
The two tiers
Not good, better, best. Two paths for two different people. Open either one to see the full scope.
What representation is worth
the 2 to 3% edge on an average Auckland home, around $1.2 million. That is the difference, on average, between a price you negotiated and one negotiated against you.
Auckland's average house price is around $1.2 million (REINZ, 2026), and $30,000 is 2.5% of that. The 2 to 3% edge and the Australian saving figure are adopted from established overseas buyer's-advocacy data (Real Estate Buyers Agents Association of Australia), since New Zealand's buyer's-advocacy sector is still relatively new. Individual results vary and savings are not guaranteed.
Questions
The engagement fee is what you pay upfront to begin: $990 plus GST on Foundation, or $2,490 plus GST on Concierge. It secures our commitment to you and covers the work that starts straight away, understanding your brief, analysing the market, and appraising and researching properties. Because that work is real and happens regardless of how the search ends, the engagement fee is not refundable. If we go on to secure your property, it is credited in full against your final fee, so it is never money on top. If we do not, it is the only thing you will have paid us.
There are two moments, and nothing in between. The engagement fee is paid at the start. The success fee, which only applies if we secure you a property, is earned the day your purchase goes unconditional and paid at settlement, through your own solicitor's trust account, at the same time the rest of the purchase settles. The engagement fee you already paid is credited against it. Nothing is charged on a handshake or on activity along the way; the substantive fee is only ever tied to a completed purchase.
The 90 days is our initial committed period, not a hard stop. If the right property has not come up by then and we are both still keen, the arrangement simply carries on from there, and either of us can bring it to a close whenever we choose. Continuing usually does not involve a further engagement fee. If a good deal of time has passed and the search effectively starts fresh, we may agree a further fee for that additional work, but always by agreement and never as a surprise. The engagement fee you paid at the outset is not refundable, as it covered the work already done.
Foundation is for buyers who have already found the property themselves and want it appraised and expertly negotiated. Concierge is the full service: we search on and off market, shortlist and inspect, commission and review builder's reports, and handle every dealing with agents and solicitors from the first look right through to settlement. Put simply, Foundation is about winning the negotiation on a home you have found, and Concierge is about handling the entire journey for you.
Yes, and that is exactly what Foundation is designed for. You have done the finding; we do the appraising and the negotiating. We work out what the property is genuinely worth using recent comparable sales and current market data, point out anything that should give you pause, and then negotiate the purchase on your behalf, so you are not sitting across from a seasoned professional negotiator on your own.
For most buyers the fee is a fraction of what careful negotiation tends to save, so it usually pays for itself rather than adding to the true cost of buying. And apart from the engagement fee at the start, the success fee is not another upfront cost competing with your deposit. It is paid at settlement, out of the same settlement, once the property is actually yours, so it does not need to come out of your pocket before you buy.
That agent is engaged by the seller and works, quite properly, in the seller's interest, to get them the highest price and the best terms. We are the mirror image: engaged by you, working only in your interest, aiming for the right property at the best price and terms for you. Because we are never on both sides of the same transaction, there is never a question about whose side we are actually on.
No. We are paid by you, and only by you. If a property we happen to be separately connected to fits your brief, we tell you it exists, disclose that connection to you in writing, and refer that particular transaction to an independent licensee, so that we are never paid by both sides of the same deal. If any benefit ever did arise, the law requires us to disclose it, and we would. Everything we are ever paid, you see.
Not at all. First-home buyers are the people we most want to help, because they are usually the ones walking into a room with an experienced seller's agent for the very first time, with the most on the line. Because we take on a limited number of clients at a time, everyone gets the same genuine attention, whether it is a first apartment or a family home in a premium suburb.
We work with buyers across New Zealand, with our roots, networks and deepest local knowledge in Auckland. If you are ever buying in a market we do not know intimately, we will tell you that plainly rather than pretend otherwise.
The Buyer's Pricing Guide · 2026
The four things that decide whether you pay a fair price, or thousands more than you needed to.
Free download · Four pages, ten minutes
Buyers don't overpay because they're careless. They overpay because the process is built to be read by professionals, and they face it twice in a lifetime. This guide shows you how a property is actually valued, with a worked example you can copy. No pitch inside, just the method.
One email with the guide, nothing else unless you ask for it. Your details stay with Keystone and are never shared.
On its way. Check your inbox in the next few minutes, and your spam folder if it plays hard to get.
A free, no-obligation chat about your search. No pressure, no pitch you didn't ask for, just an honest read on where you stand. We take a limited number of buyers at a time, so if our books are full we will add you to the waitlist and be in touch.